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Jackson Acura


10900 Alpharetta Hwy, Roswell, GA 30076 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
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Yes (0) No (1)
Service Rating
Recommend:
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Dealership Sales Review

1 out of 5 starssales Rating
Nightmare from start to finish
Written by Ben Thomas on 07/29/2022
Worst salesmen and businessmen you will ever deal with, I guarantee that. Stay away from this place at all costs. Worst experience I've ever had buying anything! Rude, pushy, then when I bought the used 2017 truck with 40k miles on it, I come to realize the following: 1) AC is blowing hot air (took back 2-3 weeks later they refused to help, laughed me out of the building when I asked). 2) The car battery is dead after a week of owning it. 3) I go to get a leveling kit, and my guy informs me that he can't work on the truck, due to the fact that it is RUSTED OUT AND WAS COVERED UP BY BLACK SYNTHETIC MATERIAL. The entire truck is rusted, was not disclosed to me and it was covered up, and they sold it as is. Upon discovering the truck is not worth keeping due to the amount of rust, I go back to them for the umpteenth time and they still won't help. A nightmare dealing with them. Dropped my truck off for them to look at it one day and they left it parked until I called and came by at 6pm, didn't even care to look at it. [non-permissible content removed]! I go back to the dealer demanding to get out of the contract, due to the fact it's rusted out, suspension is not in good shape, I couldn't see the rust when I purchased the car for almost $40k. They argued and basically said they'd buy it back for $4k less than I paid for it and tried to convince me to buy from them again.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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