Nalley Toyota of Roswell
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BAIT & SWITCH
Written byon 04/21/2019
I bought a used car & complained at the closing an item / Dealer fee / $599.00 was improper. They would not remove it. I am in the complaint process with GA Dept of Law, Consumer Protection Unit , who on their website has a complete opinion regarding this ( all sales fees must be listed & a link to initiate the complaint process. I am over 65 & also contend they took advantage of a senior citizen which is also a box to check on their form. I am confident I will have $599.00 refunded.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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dealergm on 04/29/2019
Dealer Response
Zilla, thank you for taking the time to leave us feedback about your experience with us. Please reach out to me at (404) 994-5422 so we may assist you in moving forward towards a resolution. Jason Branham, General Manager
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