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Gwinnett Place Honda

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Gwinnett Place Honda
3325 Satellite Blvd, Duluth, GA 30096 (map)
Today 7:00 AM - 9:00 PM
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Service Rating
5 out of 5 stars (58)
Recommend:
Yes (1) No (0)
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Dealership Service Review

2 out of 5 starsservice Rating
Poor service!
Written by Unhappy on 12/16/2019
I was not asked or greeted with any names. Not until he sat down at his computer, was I asked. He then asked if I had an extended service contract—-I do—-it should say somewhere on his computer screen I do. Then I left with the wrong paperwork and I wonder if I even got the service I went there for. Hopefully this was an off day for the service tech. Needs major ilprovement
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Danika Windom on 12/31/2019
Dealer Response
At Gwinnett Place Honda we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, give us a call if there is anything additional that we can assist you with. Thank you.
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