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Gwinnett Place Honda

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Gwinnett Place Honda
3325 Satellite Blvd, Duluth, GA 30096 (map)
Today 7:00 AM - 9:00 PM
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Service Rating
5 out of 5 stars (58)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Too "busy" to help customers
Written by CoolWhippy on 11/13/2019
I was looking to see if I could test drive a new CRV, but it looks like the staff was too busy to help me out. I stood and waited in the show floor room for over 20 minutes, and 20+ staff members walked passed me. Not a single person took 3 seconds to ask if I needed help or if anyone was already helping me. In fact, not a single person even made eye contact with me when walking past me. So all that is left for me to do was to check out the floor models and then left. It was around 4:30pm on a Tuesday, how in the world would they be too busy to help a customer looking for a potential purchase?
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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Danika Windom on 11/20/2019
Dealer Response
Thank you for sharing your most recent visit. We regret to learn of any oversight, and our departments have been made aware. If you are still in the market or have any additional questions, please give New Car Manager, Richard Alatrista a call at 678-957-5004. Thank you.
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