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AutoNation Volkswagen Columbus


3000 N Lake Pkwy Bldg 300, Columbus, GA 31909 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (19) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Tiguan 2020 sunglass case replacement, roof console repair
Written by CBHARDY on 09/08/2023

Service tech was professional, friendly and efficient. However, the repair is missing a part. Not noticeable since it is on the back/windshield side of the roof console but somewhat disconcerting since expensive repair.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Sandy Clearwater on 09/14/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (706) 522-2148 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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