AutoNation Volkswagen Columbus
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Dash rattle – This issue only!
Written byon 06/30/2023
Dash rattle that has driven me crazy did not get fixed or addressed seriously. A brush in the glove box. What? You can't be serious. No charge, but no results = unhappy VW Passat owner. Otherwise, you can't beat a VW for quality. I prefer the ones built in Wolfsburg, but I'm not sure what's rolling off the line over there any more.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Ash Scott on 07/03/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Columbus take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (706) 522-2148 -- we hope to hear from you soon.
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