AutoNation Volkswagen Columbus
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Ripped Off
Written byon 08/18/2021
My service visit was unsatisfactory and I won’t be returning to AutoNation for future needs. I went in for an oil change and tire rotation and left paying more than $300. The service tech indicated they would be addressing a recall for my 2019 Volkswagen Atlas and checking other fluids; however, no approval to move forward was granted by me. My fault for dropping off my vehicle and I learned an expensive lesson. Watch out!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sue Tilly on 08/22/2021
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2148 to discuss what we can do to help.
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