AutoNation Chrysler Dodge Jeep Ram North Columbus
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Dealership Service Review
service Rating
customer service
Written byon 02/25/2025
My Service Advisor was Shelby. She provided excellent customer service. She kept me informed every step of the way. I had other problems with the service provided. After the initial towing of my vehicle to the dealership, it had to be towed a second time after it was repaired. My vehicle was there for a week in Jan and again in Feb. This survey is not accurate because some of my answers does not require a yes or no.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Peter Joyson on 02/27/2025
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2116. We hope to hear from you.
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