AutoNation Chrysler Dodge Jeep Ram North Columbus
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Dealership Service Review
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Oil Change
Written byon 07/04/2023
I made an appointment for 10:15AM and they didn’t start the oil change until after 1:15pm. Like what’s the purpose of making the appointment. Like who will I send to you to wait that long for an oil change. And no one came to say we are running behind. Just bad all around.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Neil Snied on 07/06/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (706) 522-2116 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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