Rick Hendrick Chevrolet of Buford
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Dealership Service Review
service Rating
Bad customer service -
Written byon 08/25/2025
I stood there waiting to be acknowledged for at least 10 minutes. And there were people just standing at their desks as if they didn’t want to assist me or even see me for that matter. Terrible customer service experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Tiffany Pendley on 09/01/2025
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our management team at 678-745-2500 to discuss your concerns, as your satisfaction is of utmost importance to us.
ReportTiffany Pendley on 09/01/2025
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (678) 288-8937 to discuss your concerns, as your satisfaction is of utmost importance to us.
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