Rick Hendrick Chevrolet of Buford

This dealership is a joke. We ended up buying a car here (despite the uneasiness of my husband and I). We were told during the car buying business that we were buying a "Certified" vehicle that meant we qualified for 2 years of service (oil change, tire rotation, etc.). Not to mention, this was told to us MANY times during the process. This was a big perk for us as it would be for most people. Three months after buying our car we scheduled an oil change and drove the 2 hours to the service center. Only to find out, we DID NOT qualify for this! After bouncing us around from person to person no one could find the paperwork where we apparently "opted out" of this service. They (Johnny-Finance MGR) refused to honor anything that we were told. We will never return to this dealership, will be telling every person we know how incompetent & untrustworthy they are, and will look forward to trading in this vehicle just to get this bad taste out of our mouth!