Rick Hendrick Chevrolet of Buford
Dealership Sales Review
During negotiations, I wanted LoJack to be removed from price and vehicle. I was told it was done. While being rushed by Claudio to sign papers, I was told I needed to sign for after market installed equipment. I told him it was to be taken off and he stated it’s standard to sign if even if you aren’t getting it. Later that evening, I got a text to download the LoJack app. I called the sales rep and the sales manager called me back. He stated that I had agreed to it. Informed him that it was agreed to be removed during negotiations from pricing and vehicle. He told me he would have to review and will call me back the next day. It has been over a week and nothing has been done from anyone regarding this issue. Deceiving practices.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No