AutoNation Toyota Mall of Georgia
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Dealership Service Review
service Rating
Staffs are not friendly and long waiting time
Written byon 10/25/2023
Had scheduled appointment in advance for brake service. Was pushed from one service representatives to another. Had to wait 2 1/2 hours in a not-so-busy Tuesday afternoon to get only one-axle brake service completed. Not recommend their service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nora Sutter on 10/27/2023
Dealer Response
Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (770) 674-6083 to speak to our manager directly.
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