Skip to main content

AutoNation Toyota Mall of Georgia


3505 Buford Dr, Buford, GA 30519 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (40) No (3)
Service Rating
Recommend:
Yes (108) No (5)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Trade In
Written by Brody999 on 11/23/2023

Bought a used vehicle from here and traded in another vehicle in the process. Salesman was great and the experience was alright overall but the finance manager said my trade in vehicle would be paid off in 9 days. This was not true. Over 3 weeks later my bank sent me multiple letters threatening to charge me with a late fees because I had not paid my car payment. I had to contact autonation to get things "fixed"... still waiting to hear back as they promised to keeep me updated (4 days ago). My bank has received no info on payment as of this post and I will currently be charged late fees.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Nancy Gorge on 11/28/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.
Report