AutoNation Toyota Mall of Georgia
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What a disappointment
Written by 10/13/2023
onI wanted to reduce my payment but going from a top of line model to bare bones turned out to be too drastic a change. I mentioned several bells and whistles I liked and was told the new vehicle came with those. SURPRISE! They were not. And, that's not the only area that was less than transparent. This was the 5th new vehicle I purchased from this dealership. As a repeat customer, i should have been treated like an asset. Not only will I not buy another vehicle from this dealership, I probably will not purchase another Toyota.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Savy Robinson on 10/18/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6083. We hope to hear from you.
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