AutoNation Hyundai Mall of Georgia
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Dealership Service Review
service Rating
Terrible horrible service
Written byon 04/28/2023
After engine failure due to a engine recall on my Hyundai, I had my car towed to Auto Nation. After waiting 8 days my car still had not been looked at. They did not even acknowledge the car had arrived. 3 calls everyday unanswered, 3 emails to the service manager everyday no reply. Had my car towed to another dealer. Traded it in that day for a new care. Auto Nation is the worst company I have ever dealt with.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Ash Scott on 04/30/2023
Dealer Response
Hi Dave, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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