AutoNation Hyundai Mall of Georgia
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Apart from Initial Visit, Service was Great
Written byon 04/17/2023
If I had to rate my initial visit, it would be 1 star or less if that was possible. I was greeted by a service advisor who was completely disrespectful, condescending, and rude. However, once I made it clear that I would not work with that person, my experience greatly improved. It took about 2 months for my car to repaired due to my engine being on back order, but communication was excellent throughout the process. If I could bypass my initial visit, I would have given them 5 starts.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 04/20/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (770) 674-6079 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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