AutoNation Hyundai Mall of Georgia
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Dealership Sales Review
sales Rating
DO NOT BUY
Written by 08/28/2023
onDo not buy from this sales team. They are [non-permissible content removed] and shady. I bought a vehicle from them and 2 months later the car needs serious service (“oil consumption issue”). I was given the option to trade in the vehicle or continue with the service. What a joke. Their version of trading in is adding $4000 of negative equity and double a car payment. It’s a joke. These people try to say they’re “doing me favor.” They gas light you into thinking that they’re helping and when they’re met with hostility, they deflect. It’s everyone else’s fault. Anyone but theirs. Save yourself the time and energy, find another dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Ashley on 08/31/2023
Oh Destiny, if you only knew the conversation I had with your GM. I wouldn’t have posted this review without doing everything I could to make it right. Unfortunately, the sales team didn’t have that same mindset.
ReportDestiny Jarvis on 08/31/2023
Dealer Response
Hi Ashley, we're disappointed to hear of the negative experience you had at our location. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6079 -- we hope to hear from you soon.
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