James O'Neal Chrysler Dodge Jeep Ram
Dealership Sales Review
I bought a four year old Ram 3500 from these guys, very bad mistake. The truck had many hidden undisclosed issues when I bought it. These guys supposedly had thoroughly inspected this truck prior to my arrival from Florida to purchase it. I arrived late in the day to test drive and purchase the truck. Before I left, the salesman gave me a light check and told me everything was good to go. In actuality, the tag light weren't working not because the bulbs were burned out but because the connectors and harness weren't even there. There was a rats nest of homemade wiring hidden under the spare tire from the bed being replaced with the wrong year that the tail light harnesses were incompatible on. I discovered this after I got back to Florida along with the 4wd would not engage. After taking it to my Florida dealership, they told me there was about 5 oz of oil in it and it had to be replaced. The GM, Steven O'Neal admitted knowing about this truck but claimed he didn't know it was on his retail lot. He offered me a peanuts settlement or to buy the vehicle back at a depreciated rate, I declined both. The moral of this story: DO NOT TRUST THESE GUYS WITH A USED VEHICLE, THEY ARE DISHONEST FROM THE TOP DOWN!! GET ANY USED VEHICLE INSPECTED BY A THIRD PARTY.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes