Ed Voyles Acura

My initial thoughts of this dealership were exceptional. Prior to me purchasing the vehicle they were very kind, answer all my questions, and went out of their way to ensure I was happy. However, after I committed to purchasing the vehicle by signing all my paper work my customer service experience went DOWN hill. My car wasn't detailed to my expectations (didn't even appear to be detailed) sales Rhon promised to have it detailed when I brought my car back in to get the body side molding put on (which he did not), then the trimming in my car was broken I had to take car to service department to order a replacement, next my tires were over inflated to 51lbs when it should have been 33, and I had to get new windshield wipers. Rhon(salesman) nor Tom (sales manager) were able to assist in getting the detail that was promised to me. Next time I will get it in writing. It's a shame that once you've completed their customer service survey that their customer service change! I wish I had known then what I know now...however, I did contact acura's relation care about this matter regarding the many issues I've experience and I've only had my car for 2 weeks.