North Point Volvo Cars
Dealership Sales Review
It had been 6 years since I had purchased my last Volvo, from a dealer in Chamblee. The experience was so bad that I had put off this purchase for six months- just not wanting to deal with it. Finally I decided that it was absolutely time for a new car so I went onto Google Reviews to see who was ranked highest for sales and service. I was astounded at the difference- North Point Volvo seemed to be head and shoulders above the rest, so I contacted them directly through the internet. I was routed to their Internet Manager, Ross Blaising who coincidentally was mentioned in about 75% of the reviews from Google. I had hoped that I was in good hands. So we began our dialog and he answered all of my questions and invited me to come up for a visit. When my wife and I arrived, he immediately began to get his team working on our trade in vehicle value and we toured his new cars and asked dozens of questions. He was patient and asked us all relavant questions. After test driving our various options, he simply looked at us and asked 'so do you want it?' There was no pressure, no cajoling- he was simply there to help us solve a problem. After we said yes, he sat us down for paperwork and to discuss numbers, all the while talking about cycling, family, travels, etc. Occasionally, he would stop and tell us where we were in the process and what to expect next. 45 minutes later we owned our new XC70 and it felt like only 15 minutes had passed. This has hands down, been the best car buying experience of my life. During our time together, Ross was kind, smart, helpful and charming. North Point Volvo has won our loyalty forever. Life's too short to ever deal with lesser Volvo dealers in town, go to North Point and ask for Ross.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes