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AutoNation Cadillac West Palm Beach

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AutoNation Cadillac West Palm Beach
2101 45th St, West Palm Beach, FL 33407 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.56 out of 5 stars (62)
Recommend:
Yes (35) No (4)
Service Rating
4.46 out of 5 stars (76)
Recommend:
Yes (42) No (8)
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Dealership Service Review

5 out of 5 starsservice Rating
2016 Escalade Cruise Control
Written by 2016Escalade on 04/15/2024
The cruise control sensing module had to be replaced. Brad was my service writer and was very accommodating. The cost was a little more than I expected, The part was in stock and turn around time was good. Dropped the car off at 3:00 pm and picked it up the following day.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Kiara Dou on 04/16/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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