AutoNation Cadillac West Palm Beach

On 12/06/23 I had an appointment to have a diagnostic test.on my vehicle I informed the service consultant I needed brake pads. After about a hour he returned with an estimate of 1400$ for a new battery brake pads and new rotors after looking at the estimate he presented I told him that I had just checked my rotors before I arrived at Autonation West palm beach and there was not a need for new rotors he replied that brake pads can not be changed without replacing the rotors. I told him that was not true and to remove the rotors from the estimate given to me. Upon his return he brought a new estimate totaling 1200$. My replied was how is it you removed 700$ from the 1400$ estimate and the total is still 1200$. He said oh they forgot to add some things the 1st time. I said give me my keys this place is a scam and I woild never return. He said ok the will be 274$ I asked for what he replied for diagnosis. He said we told you you needed a battery and brake pads and rotors. Aftrr I paid the 274$ and left. I went down the street to autozone to have the battery tested there was nlno need for a new battery my atlernater was bad not the battery. The battery was in fact good..So I paid 274$ to.be lied to overcharged and misdiagnosed. These people are terrible and will never get my business again. I.will tell everyone I know to stay away bad business. .