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AutoNation Cadillac West Palm Beach

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AutoNation Cadillac West Palm Beach
2101 45th St, West Palm Beach, FL 33407 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.56 out of 5 stars (62)
Recommend:
Yes (35) No (4)
Service Rating
4.46 out of 5 stars (76)
Recommend:
Yes (42) No (8)
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Dealership Service Review

1 out of 5 starsservice Rating
Horrible customer service
Written by Ed on 12/15/2023
Unprofessional !!! Careless about customer service.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Seth Simpson on 12/16/2023
Dealer Response
Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6025 to discuss what we can do to help.
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