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AutoNation Cadillac West Palm Beach

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AutoNation Cadillac West Palm Beach
2101 45th St, West Palm Beach, FL 33407 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.56 out of 5 stars (62)
Recommend:
Yes (35) No (4)
Service Rating
4.46 out of 5 stars (76)
Recommend:
Yes (42) No (8)
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Dealership Sales Review

1 out of 5 starssales Rating
Poor customer service
Written by LisaMJones on 04/24/2024
The customer service at this dealership is horrible, I tried to get the Onstar Premium Package activated on my truck that is included with every new Escalade. I got the run around from the salesman, the sales manger and the general manager too. Cadillac was very helpful and resolved my issue within a few hours. Buy a Cadillac elsewhere as Autonation Cadillac doesn't care about customer satisfaction!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Mia Terrence on 04/26/2024
Dealer Response
Hello, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (561) 291-6025 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Cadillac West Palm Beach
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