Napleton's West Palm Beach Hyundai
Dealership Service Review
I would like to recommend napelton in west palm for service---brought my 12 yr old elantra in with electrical issues.... the original diagnosis was an ac control unit...est repair cost $1300.... After four days of hit and miss diagnosis, it was determined that a differnet, less expensive part was needed....final repair cost was $800, not $1300... matt hodson, the service writer is fantastic...he kept me abreast of the situation the whole time......my hat is off to the service dept manager...I was in the dark.....he could have charged me the original estimate and I would not have known the difference.....dealership service departments get a bad reputation...napelton is not on that list---good, honest, service, with no ridiculous upsell attempts.....I highly recommend napelton for all your service needs...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes