Napleton's West Palm Beach Hyundai
Dealership Sales Review
I went there driving for one hour knowing about the super low reviews in cargurus but they had the car that I really like for the price of my budget 21,500 and I understand fees taxes etc. but in their mat. with my 750 points credit score they want 520 dlls a month for 72 months that is 37,440 with a 7% interest so I told them the interest was high and they told me if I find you 5% do you buy the car now ? ''that is a sales trick question'' and I say yes they live me there for 35 minutes waiting and a financing guy come back with a 4.99 % interest and the payment was 449 a month for 72 months total $32,328 I told them why is so much show me the paperwork to see it my self and they never show me anything., actually they had my estimate from another dealer analyzing talking many of them reading my estimate from florida fine cars ,they came to me laughing saying Florida fine cars is the worse place to buy a car even to work there a lot of employes here came from there and from Off lease , I was there buying a car not looking for job I didn't care their labor situations , the latinos there are very unprofessional , and the way how they talk and how they dress . I am spanish speaker and I recognize a low class vocabulary so obviously will be a low class customer attention . at the beginning they saw me thinking like I could never buy the car what I was looking for when they so my credit score they where so different and desperate to sale the car in a super high price at the end this happen the price of the car was 21,500 plus dealer fee something like 900 plus taxes a total of 23744 why the car went to 32328 is approximately $ 8,584 dlls on interest ? the conclusion that I have is the car in the advertisement say is certified pre owned but the price in the certification is not add in the original price and even if you don't want the certification they want you to pay for it and even worse they obligated me to put a gap insurance in a car that was " in the advertisement $ 3,500 under the MSRP . this is my conclusion because they never show me the paper work like Florida Fine cars . so I came back to my home and next day I show up in Florida Fine cars and buy about the same car for 21,000 plus dealer fee and taxes without no gap insurance and no certified pre owned my payment is 387 a month for 72 months that amount what I was looking for no hidden secrets very transparent people they offer me the gap insurance they explain to me i say no they say no problem the car with accident check fixit by the dealer that's why can't be a CPO but still under hyundai warranty they show me the little defects in the car and I accepted in the next 10 days I went to the dealer in pompano beach and they fix everything with no questions at all., still under bumper to bumper dealer warranty . conclusion don't go to Napleton west palm beach 2301 Okeechobee Blvd. West Palm Beach,FL.33409 they don't sale cars they sale insurances , is the worse experience ever buying a car with fake price, and fake sellers
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable