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Napleton's West Palm Beach Hyundai


2301 Okeechobee Blvd, West Palm Beach, FL 33409 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Buyer Beware
Written by hatemydealer on 04/18/2017

What can I say about a dealer that will manipulate an elderly woman into an extra 1k down payment and an additional 40/month. I flew from out of state to help my mother take care of a new car lease. After agreeing on a car and payment, I asked the salesman, Keith, to send me everything in writing as I had to leave town and my 87 YO widowed mother would be coming back to sign the papers after she had a few days to think it over. After calling twice to have the papers sent to me (which he never did) , when she returned a week later they worked her into a luxury package that will cost her an additional 3k over the three year lease. Calling and attempting to remedy was an insulting process that led nowhere. Do yourself a favor. Find a reputable dealer and stay away from these unscrupulous [non-permissible content removed].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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autonation on 04/19/2017
Dealer Response
Thank you for sharing these detailed comments about your experience with Napleton's West Palm Beach Hyundai. We care about all of our customers and wish to restore your good faith in our dealership. Please call our Sales Manager at (561) 686-7137 to discuss ways we can work towards resolving this matter to your satisfaction. We look forward to hearing from you soon.
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