Lexus of Palm Beach
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Dealership Service Review
service Rating
Service ES 350
Written byon 12/04/2023
Good service, takes way too long to complete a simple oil change and tire rotation, prices keep getting way overinflated; I asked for the price of a spark plugs change and I was quoted $750, called JM Lexus the same day and I got a quote for $472.00. I will have my car serviced at JM Lexus from now on.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Shelly Rose on 12/06/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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