Lexus of Palm Beach
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Dealership Service Review
service Rating
Service time and Attention
Written byon 11/16/2023
Brought the car in for a new tire due to a screw in the existing tire. Was greeted very quickly by a valet and brought into the service advisor office for write up. Quick and easy and then onto the customer lounge. A very comfortable experience. However, the coffee machine was broken and was noticed by many of the waiting customers. In addition, the TV had streaming problems. Each customer was attended to by their service advisor in a friendly manner . After 1 1/2 hours, my tire was replaced and I was on my way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nia Sterling on 11/20/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
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