Mercedes-Benz of Wesley Chapel
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Tire Replacement and No Tire Pressure Sensor
Written byon 11/15/2023
I took an ML350 in for 75k Service B and requested to replace all 4 tires. The SUV was there 5 days including weekend. When I left the dealership the tire pressure sensor warning was on and I had to reset the sensors. After a few minutes I received a message that the right rear tire sensor is missing and not displaying the tire pressure. I sent an email the next day to Mercedes Service asking how to address this (I was traveling out of country). I still have not received any response to my email.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Sue Tilly on 11/16/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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