Mercedes-Benz of Wesley Chapel

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Mercedes-Benz of Wesley Chapel
2383 Willow Oak Dr, Wesley Chapel, FL 33544 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(71)
Recommend:
Yes (17) No (4)
Service Rating
(109)
Recommend:
Yes (29) No (5)
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Dealership Service Review

service Rating
Left a bad taste
Written by Carolyn on 08/04/2023

Poor communication, rude. Over priced.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Harrick Newman on 08/09/2023
Dealer Response
Hi Carolyn, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Wesley Chapel take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 200-7788. We hope to hear from you.
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