Mercedes-Benz of Wesley Chapel

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Mercedes-Benz of Wesley Chapel
2383 Willow Oak Dr, Wesley Chapel, FL 33544 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(71)
Recommend:
Yes (17) No (4)
Service Rating
(109)
Recommend:
Yes (29) No (5)
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Dealership Sales Review

sales Rating
Nice cars, poor customer service after sale
Written by Unhappy buyer on 02/13/2024

Great experience right up to the point of purchase. We made an appointment and unlike other dealerships we were greeted right away by multiple employees who let our salesperson know we had arrived. After looking at several vehicles we found one we wanted to buy. Up to this point everything was going smoothly. After the sale there have been broken promises and unanswered messages.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Unhappy buyer on 02/16/2024
Nice of you to respond. But it is difficult to talk when no one answers the phone. How disappointing. Another empty promise.
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Theo Sanders on 02/15/2024
Dealer Response
Hi, we are deeply disappointed by your experience at Mercedes-Benz of Wesley Chapel. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 200-7788 to discuss what we can do to help.
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