Route 60 Hyundai
Dealership Sales Review
I signed a deal to purchase a 2011 Hyunda Elantra GLS. Two weeks later when I was called to pick up my car, I was told by Jason, a sales associate that they could not possibly sell that car to me at the price quoted on the deal that was signed by me and John, the finance manager, and If I wanted the car, it would be another $1100. I quickly went to John's office and he was as surprised as I was over this. After he called Patrick, the General Manager, It was then explained to me that they had quoted the price based on another vehicle and if I wanted the car, it would be only $617 more. I do not have any confidence in a dealer who misquotes, and then refuses to stand by his employees. All in all it was a very unpleasant experience and I would look elsewhere at another dealer if I were contemplating a purchase of a Hyundai vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No