Lexus of Tampa Bay

Excellent experience purchasing a new ES300H. I ordered my car from David S., one of the internet specialists. I had already test drove previously so it was a matter of agreeing to a price. I dealt with David over the internet almost exclusively. The day I ordered I went in to the dealership which he said wasn't necessary and met with David and placed my order. I wanted to order in person because I didn't feel right about making such a large purchase by internet. I appreciated this as other dealers required me to come in before they would let me know what they had in stock or quote me a price. David explained the time frame from that day forward to delivery day. I was kept well informed as to the progress from the week it was to be assembled to the date of leaving Japan to the date of arrival in Jacksonville. Unfortunately David had an accident a few days before delivery. I was then contacted by Jeff Z. who was filling in for David. I took delivery from Jeff who went over many of the features snd settings with us. Jeff let us know about a few of the features we didn't even know about. We have had the car a little over a week now and love it. We have already been contacted by the service department and have a 5000 mile service scheduled. It was a real pleasure dealing with David and Jeff they were straight to the point no games being played. I will be back the next time I am ready for a new car. I highly recommend using the internet for purchasing a car,I wouldn't go back to the old way. The internet was so much less pressured and so much more enjoyable.