Ferman Chevrolet of Brandon
Dealership Service Review
I bought a new 2007 Equinox from Ferman Chevy in Brandon. I recently took it in for service on a recall. At this time I had them look at my AC as it will blow warm air on occassion. Not a big problem but is annoying. Additionally, the AC Airflow Surges. I have had it in 5 times in thelast month. Each time they replaced a part and said it was fixed and it wasn't. I opened an incident with GM and they were my interface with Ferman. To make a long story short GM closed the issue because according to ferman the testing showed everything to be in spec Yet the Service Manager rode with me and acknowledged that in his personal opinion that it wasnt right but he had no idea why it was doing it or how to fix it. I'm upset that either the Service Mgr didnt tell the GM rep of his opinion or if he did GM doesnt care to fix it. They say its normal, but all the yrs I have never heard any ac surge the ways this one does. As I told GM I've bought my last GM vehicle. If your thinking of buying one beware. I took the shuttle home and one of the guys was there for the same reason, It was his second trip and my 4th at that time.
- Recommend this dealer? No