Ferman Chevrolet of Brandon
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Dealership Service Review
service Rating
worst service department ever
Written byon 07/08/2015
I wish that I could give a negative star. Service is too busy to honor appointments. After 2 hours of waiting in the dealership, the car never saw the inside of the shop. The key broke off the fob. They could not re-attach the key to the fob and charged us even though we purchased an extended warranty. Told we are starting to look for a new vehicle, service manager shrugged. Because the service department is so awful, we will not purchase our next car from this dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable