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Ferman Chevrolet of Brandon


9751 Adamo Dr, Tampa, FL 33619 (map)
Today 12:00 PM - 6:00 PM
Sales Rating
Recommend:
Yes (6) No (2)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
STAY AWAY FROM FERMAN CHEVY
Written by Charles B on 10/06/2023

BUYER BEWARE: Bought a NEW 2023 Equinox from Ferman, within 2-weeks vehicle had a problematic/intermittent electrical problem. Brought car back and was given a Loaner..... they then had my car for 2-MONTHS without repairing it. After many discussions, they finally stated they'd replace the car. When I arrived to complete the exchange, a Service employee arrived at the Salesman's desk to miraculously exclaim "The part just came in and your car is fixed". I was actually relieved, because I didn't want the paperwork/insurance hassle of an exchange. Within days, problem returned; I contacted Ferman and asked to go thru with the exchange, but they refused. I now believe that they just used that promise to get me to return their Loaner; I'm also suspicious of whether they actually replaced the part they claim they did. I am now forced to pursue a Lemon Law Claim, or find a REPUTABLE Chevy dealer who can actually fix the problem, AND tell me if Ferman really did replace any parts! ** FERMAN WILL NOT STAND BEHIND THEIR PRODUCTS OR HONOR THEIR PROMISES ONCE YOUR CHECK CLEARS **

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Piper Yost on 10/09/2023
Dealer Response
Charles, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (813) 623-2411 so we can work towards a resolution.
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