Ferman Chevrolet of Brandon
Dealership Sales Review
BUYER BEWARE: Bought a NEW 2023 Equinox from Ferman, within 2-weeks vehicle had a problematic/intermittent electrical problem. Brought car back and was given a Loaner..... they then had my car for 2-MONTHS without repairing it. After many discussions, they finally stated they'd replace the car. When I arrived to complete the exchange, a Service employee arrived at the Salesman's desk to miraculously exclaim "The part just came in and your car is fixed". I was actually relieved, because I didn't want the paperwork/insurance hassle of an exchange. Within days, problem returned; I contacted Ferman and asked to go thru with the exchange, but they refused. I now believe that they just used that promise to get me to return their Loaner; I'm also suspicious of whether they actually replaced the part they claim they did. I am now forced to pursue a Lemon Law Claim, or find a REPUTABLE Chevy dealer who can actually fix the problem, AND tell me if Ferman really did replace any parts! ** FERMAN WILL NOT STAND BEHIND THEIR PRODUCTS OR HONOR THEIR PROMISES ONCE YOUR CHECK CLEARS **
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes