Rick Case Kia
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Dealership Service Review
service Rating
Juan was awesome!!
Written byon 04/02/2025
The part was not in stock as it should have been as a Kia recall. At least one in stock. It took a long time for the part to come in. This however was NOT any reflection on Juan as this was out of his control. He kept in communication at all times. Everything turned out in the long run.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes