Rick Case Kia
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Dealership Service Review
service Rating
Disappointing service
Written byon 03/12/2025
The customer service is poor, to order a part over the phone, they take you to 3 different persons and you end up talking to a Honda dealer, what a mess. Also they take too long to do a few things on my car so I have to make 2 more appointments to have all the maintenance completed and the prices are just too high.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes