Rick Case Kia
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service Rating
Ultimate Service Guy Juan Betancourt
Written byon 02/26/2025
updated 03/04/2025
The Staff are amazing. They jump through hoops and always go the extra Mile for their customers Juan Betencourt was truly a special service agent. He immediately acted and began researching my complaints in what was wrong with the car. He and his team got my car running in tip top shape and took the time to train me on my it’s awesome features.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes