Rick Case Kia

I went in on 03/14/2025 with the idea of simply just looking around and getting a feel for the kia products. Before arriving I called to get a quote and was delighted to have been connected with Stacy. She was accurate with the number and thorough with her explanation for the price. She truly worked hard to ensure that I was happy with the price and made sure to find the exact vehicle that I wanted a quote on. Going in to the dealership I was expecting to continue with Stacy but since she isn’t in sales i was redirected to Amer and I was nothing short of satisfied. Truly his patience and well rounded knowledge of KN made the hard process of choosing which car very easy. He is very friendly and makes many jokes to help the time go by faster. He was very attentive to my wants and needs from a car and reassured me that I was looking in the right direction. He sat in the car with me and explained every single feature in depth and answered all the questions I had without doubt and with a good attitude! He then pointed us in Ted’s direction for the financing part and he was also very kind. He is also very kind, humorous, and extremely intelligent. This dealership ensured that I was in and out without rushing me. Each step in this process was seamless and the best experience I could’ve asked for. Even people that were not attending me were very friendly and would make jokes as well. Overall a very amazing team that demonstrates exceptional customer service and welcoming environment. Thank you rick case kia!