Starling Buick GMC Stuart
Dealership Service Review
I have found the service at Carl's Buick in Stuart to be the finest ever! I have 3 vehicles that I service exclusively at Carl's, 2 are currently under warranty and my 3rd, a 2002 Buick LeSabre, is not. I have found that they are up front with pricing, which I feel is fair based upon my review of other auto businesses in the area, and they advise me about repair and maintenace based upon factory recommendations. Also, I have never had a problem with them performing warranty repairs, and I never feel as if they are trying to sell me a bill of goods instead of repairing my vehicles via warranty. I have been a customer since 2003, and on the rare occasion of a failed repair, have found that Carl's is ready to accept responsibility and correct the defect to my complete satisfaction. I have lived in 5 states, and have only found this level of service 1 other time even though I have used multiple repair shops, foreign and domestic. All the employees at Carl's are professionals in every sense of the word, but 2 stand out: the service manager, Mike, and my exclusive service representative Ann Marie. Thank you, and keep up the excellent work!!
- Recommend this dealer? Yes