Southern 441 Toyota
Dealership Service Review
Brought my truck in for oil change and tire rotation and 45 mins later the service advisor tells me my truck is all done so I look over the paperwork and sign for the 2 services I received or at least thought I received and proceed to get in my truck and decide to look at my tires that I purposely marked before handing them my key and what do you know, the tires were never rotated! They were shocked when I noticed and said how sorry they were and took it back to rotate my tires that they just said they rotated! How foes a legitimate dealership get away with this unscrupulous work. The service manager was useless and tells me he'll have a talk with the tech that lied! If it was my employee he would be out the door! That's some serious BS right there !
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No