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Southern 441 Toyota


9205 Southern Blvd, Royal Palm Beach, FL 33411 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (3)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Mark your tires before getting rotation! [non-permissible content removed]
Written by Lisa Gordon on 10/11/2023

Brought my truck in for oil change and tire rotation and 45 mins later the service advisor tells me my truck is all done so I look over the paperwork and sign for the 2 services I received or at least thought I received and proceed to get in my truck and decide to look at my tires that I purposely marked before handing them my key and what do you know, the tires were never rotated! They were shocked when I noticed and said how sorry they were and took it back to rotate my tires that they just said they rotated! How foes a legitimate dealership get away with this unscrupulous work. The service manager was useless and tells me he'll have a talk with the tech that lied! If it was my employee he would be out the door! That's some serious BS right there !

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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