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Southern 441 Toyota


9205 Southern Blvd, Royal Palm Beach, FL 33411 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (3)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Beware of the fees
Written by Mary on 01/10/2024

I recently purchased a Toyota from this dealership and had a terrible experience. The salesman was fantastic overall, although there was a misunderstanding regarding the prepayment penalty on the loan, which turned out to exist despite being initially told otherwise. The finance person, was pleasant, but this raised a flag of suspicion for good reason. While she did acknowledge a $75 prepayment fee, she omitted mentioning a $150 loan processing fee despite my direct inquiries about additional charges. It's important for anyone considering business with them to thoroughly scrutinize the contract, specifically examining the last line 7, which indicates the amount financed—only encompassing lines 3, 4, and 5. An additional line item of $150, deliberately placed higher up, could easily mislead consumers. During negotiations, the manager attempted to incentivize a 5-star Google review with monetary compensation. I declined, as I value honest reviews and had already communicated my intention to provide an unbiased account of my experience. I cannot recommend this dealership due to the obscured fees and attempts to influence reviews.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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