Jaguar Land Rover Fort Lauderdale
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Dealership Service Review
service Rating
Not my favorite place
Written byon 08/08/2024
Car was in the shop for over 3 weeks and when we received it the work felt sloppy. Took multiple times to resolve same issue and then the car was not properly given back to us. Someone's water bottles were left in the front seat, there was a grease fingerprint mark on the door, and the back in the trunk the paneling was left off for us to have to put back on to cover what looks like a battery etc on the right inside of the trunk. What happened to quality service and getting your car back in better condition then when you dropped it off?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Paige Mason on 08/09/2024
Dealer Response
Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0654 to discuss what we can do to help.
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