Sandy Sansing Nissan
Dealership Sales Review
Sent from my iPadI had the displeasure of sitting with a used car rep at Sandy Sansing Nissan on Feb 28, 2013. The first thing he did when I showed up was try to get me to test drive 2 totally different cars from the one I emailed him about, both costing significantly more than I was able to afford. I finally talked HIM into us driving th done I came to look at. He then proceeded to try to lease me a brand new vehicle which would require me putting down significantly more money than I was able to that day. After convincing him to stick to selling used cars, he discusses with me my finances and what my needs are. I am a special situation as I have graduate school loans on my credit report which limit the number of lenders willing to consider me despite my income and profession. I stated specifically to him that I just wanted to see what my options would be if I applied. I did not want my credit report dinged too many times with inquiries. I asked him how many lenders he would need to submit applications to. He said "only three." Long story short, I get him to agree to sell me the car at a significant saving after he did everything from bring his manager in to talk to me, plead with me about needing to recoupe his advertising fees etc. All the while they are going back and forth and clearly displeased at the fact that I am a shopper looking for a good deal. The snide remarks were flying despite the fact that I was sitting in the open and could hear everything they were saying in the manager's office. Finally I got tired of feeling disrespected and ganged up on, I walked out on this great deal. The manager was in a huff and stormed off. Come to find out that in the process of exploring my options they submitted applications to 10 lenders!!! After I specifically told him no more than three. I call the manager a few weeks later to find it what happened and his response to me was that I never put that request in writing and that they do what they have to to complete a sale. He showed no remorse, compassion or kindness. I had read the horror stories about this dealership, but I have to say that nothin gprepared me for this. Steer clear of these [non-permissible content removed]. Buying a car is an enormous venture and the experience that should be handled with the utmost sensitivity. This dealership does not care about earning your business honestly or building a relationship with you, it's your money they are after.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No