Vera Cadillac
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Written byon 01/18/2023
Communication was excellent and service resolved my issue. On the negative side it took 3 days for my vehicle to actually be seen by a tech to be able to quote and execute the work. This is the second time this has happened and caused me to be without my vehicle for 4 days
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Richard Gonzalez on 01/21/2023
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Gustavo Rodriguez at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.
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