Vera Cadillac
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Dealership Service Review
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Cadillac
Written byon 02/06/2020
Yes hello I didn’t like the service my car was hold up for almost a month and when I got it back there was weird noises from car that wasn’t there before also my air filter box was missing screws and I had to argue just to get a loaner also there was a part you guys was pose to fix under warranty you guys didn’t even fix it and y’all was suppose to my car was rushed to get fix and that’s not right when I spent 1500 I. Repairs I expected better service then that. <br>
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Helen Gutierrez on 02/11/2020
Dealer Response
Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 417-8998 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!
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