Vera Cadillac
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Service Review
Written by 07/29/2017
onOne of the concerns that I asked to have checked was not addressed and it was discovered when I got on the road with the car, and once again after the tire rotation the settings didn't take and I had to sit at home all day waiting for a service truck to come and reset the tires. I now have to take the car back to have the original concern addressed and I don't live close to the dealer. When I called back to ask why the concern wasn't addressed I was told that they didn't remember the conversation, but they remembered me saying the passing side back tire. I drive from Dade to Broward, and that it too far to keep going back and forth, and this is the reason that I don't answer these surveys.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No